Applications

Dedicated Support Helplines


RTS maintains dedicated support help lines and e-mail addresses for its service clients to ensure immediate access to fully qualified engineering staff, with the expertise appropriate to your equipment. This includes on-line call reporting, tracking, and secure internet access.

Our support covers equipment technical issues, operational problems, fault diagnosis, repair advice and software correction issues.

We can also provide full 24/7 support tailored to suit the working practices of each client.
In addition, we offer a standard support contract to ensure rapid attendance at your premises as per a formalised agreement.